Talking Around the Town - March 5, 2010
Here's are some of the places where I've visited this week...
Social CRM: The Social Media Plugin To Make Businesses Customer-Centric
Mike Boysen is a pragmatic SCRM thought leader who shared his thoughts on why technology follows SCRM strategy. I agreed with my own take.
Is a Business Culture Change required to find value in Social?
Mitch Lieberman raises the questions and shares his thoughts on a few answers. I added mine.
crm,
kolsky,
landau,
lieberman,
scrm,
socialbusiness,
socialmedia in
Talking Round Town 








